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Privacy Policy

Privacy Policy

Privacy Policy

At Müller Thailand, we are committed to protecting the privacy and security of all individuals whose personal information we handle. This Privacy Policy outlines how we collect, use, disclose, store, and protect your data when you engage with our products, services, website, and other interactions with us.

By using our services or interacting with us, you acknowledge and agree to the terms of this Privacy Policy. All personal data is handled in accordance with the applicable laws in Thailand.

Collection of Personal Data 

We collect personal information directly from you in a variety of situations, such as when you:

  • Register or create an account with us
  • Purchase products or services
  • Fill out inquiry forms or surveys
  • Subscribe to newsletters or marketing communications
  • Provide us your contact details at events or meetings
  • Apply for employment opportunities with us Interact with our social media channels or customer support

 
In addition to the information you provide, we may also collect technical data automatically when you visit our websites or use our services.

Types of Data We Collect

The personal data we may collect includes, but is not limited to:

  • Full name, company name, position, and contact details (address, phone, email)
  • Industry-related information or preferences
  • Billing and transaction details
  • Communication records between you and us
  • Usage data such as IP address, device type, browser version, browsing behavior, and interaction logs collected via cookies or similar technologies

Use of Your Information

We utilize your personal data to:

  • Provide, operate, and improve our services and products
  • Process your transactions and manage customer accounts
  • Send important notifications, promotional offers, or product updates (with your consent where applicable)
  • Respond to your inquiries, support requests, or feedback
  • Analyze usage trends to enhance the user experience and develop new offerings
  • Ensure the security of our systems and protect against fraudulent or unauthorized activities

Data Transfers

In certain situations, Müller Thailand may transfer your data to servers, partners, or service providers located outside your country of residence, including data centers in Thailand and other countries where we or our service providers operate. We ensure that such transfers comply with applicable data protection laws and that adequate security measures are in place.

Sharing of Information

We may disclose your data under the following circumstances:

  • To authorized service providers or partners who assist us in operating our business, such as IT support, logistics, or marketing services
  • When legally required to comply with applicable laws, regulations, or governmental orders
  • To protect our legal rights, property, or safety, or that of our customers or the public
  • In the event of business transfers, mergers, or restructuring, subject to appropriate confidentiality measures

 

All third-party partners are contractually obligated to protect your data and use it only for the agreed purposes.

Data Protection Measures

We take the security of your data seriously and implement technical, physical, and organizational safeguards to protect it from unauthorized access, misuse, loss, or disclosure.

These measures include, but are not limited to:

  • Restricting data access to authorized personnel only
  • Using secure storage facilities and systems
  • Regularly reviewing our security protocols and employee training

 

Please note that while we strive to use commercially acceptable methods to safeguard your information, no online or electronic system is completely secure.

Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes stated in this policy, unless a longer retention period is required or permitted by law. Once data is no longer needed, we will securely delete or anonymize it.

Cookies and Tracking Technologies

Our websites use cookies and similar technologies to enhance functionality, analyze performance, and improve your browsing experience. You can adjust your browser settings to refuse or alert you about cookies. However, doing so may limit certain functionalities of our site.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal data
  • Request corrections or updates to your information
  • Withdraw consent to data processing (where applicable)
  • Request deletion or anonymization of your data
  • Lodge a complaint with the relevant data protection authority

 

For any such requests, please contact our Data Protection Officer (DPO) at the contact details provided below.

Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect data from anyone under 18. If we discover such data has been collected without proper consent, we will take immediate action to remove it.

Links to Third-Party Sites

Our websites may link to external websites not operated by Müller Thailand. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies independently.

Updates to This Policy

We reserve the right to revise this Privacy Policy from time to time. Any updates will be posted on our website with the effective date clearly stated. You are advised to check this page periodically for the latest version.

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact:

Tel: 02 0786157

Line: @mullerthailand

Facebook: Muller Elevator Thailand